About us
Our team
Our employees are what make our company so special. That's why our goal is their satisfaction and motivation: at Pfando, every employee has the opportunity to reward themselves through hard work, ambition, and determination.
Our team spirit and mutual support are the foundation of our success!
Development/history
Pfando was founded in innovative Berlin in November 2010 and has grown organically ever since. To ensure the long-term success of the company, emphasis was placed on the comprehensive digitization of business processes from the outset.
Since 2010, the digitization process has been optimized through the development of our own CRM system and customer app, among other things. With the help of this CRM system, we can centrally manage all processes at our locations throughout Germany to combine the traditional branch structure with modern digital efficiency.
Thanks to our branches spread across Europe, with trained employees, our unique selling point is that our customers receive cash within 60 minutes and can continue to use their vehicle as usual. Proximity to the customer plays an important role here, which we guarantee by constantly expanding our branch structure.
To continue promoting our product, we have focused our marketing activities on the digital and television sectors, in collaboration with competent partners. We also support our employees and continuously develop them to meet market demands at all times.
In April 2026, the next major step took place: Pfando launched its operations in Spain with three new offices in Barcelona, Madrid, and Valencia.
With our entry into the Southern European market, we expanded our offerings for international clients and strengthened our position as a pan-European provider, now operating in six countries.
Pfando continues to grow in Europe: Starting in March 2026, we will also be operating in Poland and the Czech Republic.
With new locations in Warsaw, Krakow, and Łódź in Poland, as well as in Prague in the Czech Republic, we are opening up two key markets in Eastern Europe and offering our customers quick access to cash without sacrificing their mobility.
In this way, we continue to steadily drive our international expansion and strengthen our presence in Europe.
Pfando continues to grow: From November 2025, we will be represented with five locations in Austria. This means that we can now also offer our Austrian customers fast liquidity with the same level of mobility, and continue our international expansion.
With the FLEX cash & drive contract model, the Pfando Group is expanding its product portfolio for payment volumes of up to €2,000. In addition to maximum flexibility thanks to shorter terms, our customers continue to benefit from unparalleled liquidity within 60 minutes.
Our international expansion continues in 2025: we now welcome our Swiss clients to our new offices in Zurich, Bern, Basel, and Geneva.
In difficult economic times, it is even more important to support those who are less fortunate. This year, the Pfando Group and its employees have once again donated a five-figure sum to organizations such as ARCHE Berlin, the Stiftung Kinderherz, the German Children's Fund, and various animal shelters.
Another milestone has been reached: the opening of the Bonn branch is the 50th center in Germany. By being closer to our customers, we will continue to guarantee them an even faster and easier short-term liquidity supply throughout Germany.
With our newly opened branches in East Hamburg, Lübeck, and Paderborn, we are introducing our new branch concept for greater well-being to our customers for the first time. In addition to new colors and high-quality woods, a pleasant lounge atmosphere awaits you. We look forward to your visit.
For the fourth time, Pfando fielded a team at the Celebrity World Darts Championship in January 2024. With Jürgen Milski and world champion Luke Humphries, we once again had a strong representation in 2024.
Social commitment has been one of Pfando's top priorities for years. In 2023, Pfando and its employees once again donated a five-figure sum to charities such as ARCHE Berlin, Stiftung Kinderherz, Jose Carreras Stiftung, and Franziskaner Treff.
After broadcasting more than 60,000 television commercials over the past three years, it was time for a new advertising campaign: the commercials "Junge" and "Schwiegermutter," produced in Hamburg with Lothar Matthäus, represent the development and quality standards of our company.
At Pfando, the focus is on our customers. That's why, after three years, we are once again presenting an optimized website that reflects the progress of the times.
The year 2023 will be marked by further expansion: we look forward to welcoming our customers to our new locations in Ulm, Münster, and Dresden starting in March.
After a three-year hiatus due to the pandemic, the time had finally come again: our Pfando.de team with Bülent Ceylan and Gerwyn Price made it to the final with aplomb and became runners-up in the 2023 Celebrity Darts World Championship!
Social commitment and social responsibility play an even greater role, especially in difficult economic times. Pfando also donated more than €60,000 to charities such as die Arche and Stiftung Kinderherz in 2022.
The 8th Senate has ruled in its judgments that there is no violation of § 34 (4) GewO and therefore no violation of the prohibition on repurchase trading. Germany's highest civil court, the Federal Court of Justice (
), has thus answered this long-standing and controversial legal question and created legal certainty for the future.
With our new headquarters in Rostock, we are now also available to our customers on the Baltic coast.
Pfando helps and donates another €26,500 to die Arche to ensure the supply of food and material goods to refugee families from Ukraine.
Pfando continues to expand its branch network and is now also represented with a branch in Karlsruhe.
In addition to the corporate donation of €60,000 to die Arche and around €6,000 to Stiftung Kinderherz, around €4,500 was donated to the social organizations Bärenfamilie and Franziskustreff thanks to the generous donation from Pfando employees.
To convince strategic partners and potential new employees of our company, we have produced a new image video. In terms of content, it focused on our unique success story, as well as our values and vision for the future.
Customer satisfaction is our top priority. For this reason, TÜV Rheinland has audited our customer relationship processes. We are proud to have been awarded the "Certified Service Quality" certificate with immediate effect. In the future, we will continue to continuously develop our processes through annual audits.
At Pfando, we are constantly working to meet the needs of our customers. With this in mind, we have optimized our current homepage with the customer in mind. Experience our website now with its new design and simple user interface.
The new Pfando app is now available for free in the App Store. With the app, our customers can quickly and easily view their contract details and check the status of their bonus points. This keeps customers up to date and allows them to earn great rewards.
This year in particular, Pfando has been committed to supporting charities that help socially disadvantaged children. Thanks to Pfando, various projects and wishes put forward by these organizations have been able to come true. Among other initiatives, Pfando made it possible for more than 1,000 children from the Arche foundation to receive a hot Christmas meal, including gifts.
Just in time for the 10th anniversary, a collaboration with record-breaking international player Lothar Matthäus has been announced.
Pfando warmly welcomes the honorary captain to its team and looks forward to working with him in the future.
An important milestone has been reached: Pfando is celebrating its 10th anniversary on November 2, 2020, and would like to thank its team and customers for their loyalty and trust.
To ensure that customers have as pleasant an experience as possible with us, we have installed Pfando TV in all our stores. Here you will soon find important information about us.
We also worked hard for our customers during the pandemic: We updated all our branches, moved to two new locations (Hamburg and Düsseldorf), and will soon be opening further branches in Braunschweig, Mönchengladbach, and Saarbrücken. Pfando now has a new look throughout Germany.
Come visit us and see for yourself.
We look forward to seeing you!
Pfando will have another branch in 2020! Because we have now also opened in Duisburg.
In 2020, Pfando sponsored the Celebrity World Darts Championship in Bonn. That year, the Pfando team included model Sarah Harrison and professional darts player Gerwyn Price.
That year, we once again demonstrated our commitment to social causes: The Pfando team donated €80,000 to various foundations for children in need.
Of this amount, €4,650 was donated to the Stiftung Kinderherz to support the optimal treatment and care of children with heart disease.
At Pfando, the cameras never stop rolling! Our new commercials featuring Yasin Kamat and others premiered in 2020.
Pfando continues to grow. We welcomed our customers from Augsburg and Ingolstadt.
With the implementation of a DMS and an electronic signature tool in our IT structure, digitization is advancing steadily in our company.
After three years without opening any branches, we have decided to open seven more centers this year due to high demand and the fact that our company is now well known.
Have you seen us on television yet? Our commercials are now airing on Pro7, Sat1, RTL2, and many other German channels.
At the beginning of 2019, we decided to reorganize the marketing department. With TeamEinsNull, we have an important new partner for television advertising at our side.
In January 2019, Pfando sponsored Lily Becker & Peter Wright's team in the celebrity darts world championship on Pro7.
With all this success, one thing should not be forgotten: Giving is a virtue! This year, Pfando has donated a total of more than €53,000 to organizations such as Children's Cancer Aid in Frankfurt and the German Animal Welfare Association.
Our store concept first became a reality in Cologne. In addition to their exclusive locations, our stores are characterized by their new, elegant design and the use of very high-quality materials.
Maintaining mobility? No problem at our company
At our company, all employees receive a company car if they request one. Our fleet of company vehicles now consists of 25 BMWs.
Our extraordinary growth has required a reorganization of the CRM system, which will help us work even more efficiently.
Our team now has more than 50 employees. Throughout our development, it is our employees who make this growth possible in the first place.
Our sales center in Frankfurt am Main is also relocating. The entire sales department has now found a location that offers the technical infrastructure necessary for our continued growth.
We managed to get Ailton to be our brand ambassador for two years.
Strong growth requires strong partners In early 2018, we commissioned HAVAS, the world's largest owner-managed advertising agency, to manage a seven-figure marketing budget to continue raising our brand awareness.
We are growing!
That is why our headquarters moved to Hohenzollerndamm in Berlin in mid-2017. Here, all administrative employees are fully committed to performing their tasks to the best of their ability.
Pfando is the official sponsor of the "Natural Beauties" team.
With the help of our Pfando app for iOS and Android, customers can check their bonus points, receive rental reminders, and participate in contests and promotions.
We are now also close to our customers in Erfurt and Kiel.
5 years of Pfando!
Thanks to the entire team, we can look back and appreciate the incredible development over the first 5 years. Pfando now has 17 branches, 40 employees, and more than 5,000 satisfied customers.
We are now also available to our customers in person in Hamburg, Leipzig, Mannheim, Bielefeld, Wiesbaden, Düsseldorf, Magdeburg, and Dortmund.
Pfando is the first company in the sector to broadcast television commercials on DMAX.
With the opening of branches in Nuremberg, Kassel, Hanover, Cologne, and Bremen, we are now close to our customers with 10 branches.
In future, one euro will be donated to Stiftung Kinderherz for every contract concluded, with the aim of contributing to the foundation's objectives. By mid-2019, €29,581 had already been raised in this way.
Since 2012, we have also been easily accessible to our customers in southern Germany with our branches in Munich and Stuttgart.
Growth needs space: Relocation of the administration and Berlin branch to Bismarckstraße 24.
Since late 2011, we can also be found in the Rhine-Main region and in Wuppertal.
Our success story began on November 2, 2010, at Kurfürstendamm 64 in Berlin.
