We, PFANDO SPN, S.L., take the protection of your personal data very seriously. Protecting your privacy and ensuring data security in the processing of personal data is our top priority, which we take into account in our business processes and continuously optimize. We process your personal data in accordance with data protection regulations, in particular the General Data Protection Regulation (GDPR). In the following privacy policy, we inform you about how we process your personal data and what rights you have.
Who is responsible for processing your personal data and how can you contact our data protection officer?
Contact:
PFANDO SPN, S.L.
Paseo de la Castellana 40, 8th floor
28046 Madrid
Spain
Data Protection Officer:
Name: Jan Kühne, Attorney
Email address: rgpd@pfando.es
Here you will find the subject areas of our privacy policy with direct links to the explanations:
1. What personal data do we process, why do we do so, and what legal basis do we have for doing so? (Legal basis)
2. How do we protect personal data?
3. Communication with partners is necessary in order to provide our services. Here you can find out who your data is shared with.
4. What happens to your data when you contact us?
5. For your security and ours, we collect access data and log files
6. To make your visit to our website even more enjoyable, we use cookies and reach measurement.
7. In order to reach you in the best possible way and tailor our offer perfectly to your needs, we use Google Analytics
8. Always up to date with Google's re/marketing services
9. The window to the world – Outbrain
10. Industry analysis via Salesviewer
11. With AppNexus, every ad is always up to date
12. With Sizmek, always see the relevant ad
13. Contact us via Live Chat Inc.
14. With Hotjar, we develop our website exactly to your liking
15. Manage collaborations with easy.tracking
16. Find everything with Bing Universal Event Tracking
17. Ads relevant to you with advanced store
18. Facebook, Custom Audiences, and Facebook marketing services
19. RTBLAB
20. Let’s Chat with WhatsApp
21. Snapchat
22. You'll love our newsletters
23. Spoteffects
24. Nimbata
25. Pfando, your new employer?!
26. Integration of third-party services and content
27. Storage and deletion of your personal data
28. You have the following data protection rights
29. You can contact the competent authority for us as follows
30. You can exercise your right to object at any time
31. Changes to the privacy policy
1. What personal data do we process, why do we do so, and what is our legal basis for doing so? (Legal basis)
1.1. This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data within our online offering and the websites, features, and content linked to it (hereinafter collectively referred to as the “online offering” or “website”). This privacy policy applies regardless of the domains, systems, platforms, and devices (e.g., computer or mobile phone) on which the website is accessed.
1.2. The terms used, such as “personal data” or its “processing,” refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).
1.3. We process master data (e.g., names and addresses, as well as customer contact information) and contractual data (e.g., services used, names of contact persons, payment information) in order to fulfill our contractual obligations and provide services in accordance with Article 6(1)(b) of the GDPR.
1.4. The personal data of users processed within the scope of this online offering includes master data (e.g., customer names and addresses), contractual data (e.g., services used, names of account managers, payment information), usage data (e.g., pages visited on our online offering, interest in our products), and content data (e.g., entries in the contact form).
1.5. The term “user” encompasses all categories of persons affected by data processing. These include our business partners, customers, interested parties, and other visitors to our website. Terms used, such as “user,” are to be understood as gender-neutral.
1.6. We process users’ personal data solely in compliance with applicable data protection regulations. This means that user data is processed only when there is a legal basis, in particular when data processing is necessary for the provision of our contractual services (e.g., order processing and inquiries) and online services, or when it is legally required, when users have given their consent, as well as based on our legitimate interests (i.e., interest in the analysis, optimization, and the economic operation and security of our online offering within the meaning of Art. 6(1)(f) of the GDPR), particularly in reach measurement, profiling for advertising and marketing purposes, as well as the collection of access data and the use of third-party services.
1.7. We note that the legal basis for consents is Article 6(1)(a) and Article 7 of the GDPR; the legal basis for processing to fulfill our services and execute contractual measures is Article 6(1)(b) of the GDPR; the legal basis for processing to fulfill our legal obligations is Article 6(1)(c) of the GDPR; and the legal basis for processing to safeguard our legitimate interests is Article 6(1)(f) of the GDPR.
2. How do we protect personal data?
2.1. We implement state-of-the-art organizational, contractual, and technical security measures to ensure compliance with data protection regulations and, thereby, to protect the data we process against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
2.2. These security measures include, in particular, encrypted data transmission between your browser and our server, secure storage in protected areas, and hardware and software protection against unauthorized access by third parties or loss.
2.3. Trustpilot. We use the Trustpilot review portal, operated by TrustPilot A/S, Pilestraede 58, 5th floor, 1112 Copenhagen, Denmark. In order to continuously improve our service, we offer our customers the opportunity to rate us via this independent portal, without us being able to influence this in any way.
An invitation to leave a review is generated for each contract concluded with our group of companies. For this purpose, your first name, last name, email address, and a reference number (order number for unambiguous assignment) are transmitted to Trustpilot. Trustpilot does not use this data on its own behalf nor does it transmit it to third parties. You can leave a review of our company at https://de.trustpilot.com/evaluate/pfando.de. The review is verified based on the reference number (order number) via a specially generated link. Leaving a review is voluntary.
To leave a review or submit customer feedback, you must create and log in to a Trustpilot user profile. In addition to a review for the inviting company, reviews for any company can also be submitted on the Trustpilot review portal.
If a review is submitted by clicking the link included in the invitation, a user profile is automatically created on Trustpilot after entering personal data (name and email address for verification). By doing so, you consent to Trustpilot’s privacy policy and terms of service. These can be viewed on the Trustpilot website at http://de.legal.trustpilot.com/end-user-privacy-terms
By entering into a contract with us, you consent, in accordance with Art. 6(1)(a) of the GDPR, to the aforementioned transfer of the relevant data to TrustPilot and expressly agree to the automated sending of a review invitation from this platform.
The Pfando review profile can be viewed at: https://de.trustpilot.com/review/pfando.de
3. Sharing information with our partners is necessary to provide our services.
Here you can see who your data is shared with
3.1. Data is disclosed to third parties only in accordance with legal provisions. We only transfer user data to third parties when necessary, for example, based on Article 6(1)(b) of the GDPR for contractual purposes or based on legitimate interests pursuant to Article 6(1)(f) of the GDPR for the economic and efficient operation of our business.
3.2. To the extent that we engage processors to provide our services, we implement appropriate legal provisions as well as corresponding technical and organizational measures to ensure the protection of personal data in accordance with applicable legal provisions.
3.3. If, within the scope of this privacy policy, content, tools, or other resources from other providers (hereinafter collectively referred to as “third-party providers”) are used and their headquarters are located in a third country, it must be assumed that a data transfer to the countries where the third-party providers are headquartered takes place. Third countries are those in which the GDPR does not apply directly, i.e., in principle, countries outside the EU or the European Economic Area. Data is transferred to third countries only if an adequate level of data protection exists, users have given their consent, or another legal basis applies.
4. What happens to your data when you contact us?
4.1. When you contact us (via contact form, phone, chat, or email), your data is processed to handle your contact request and its processing in accordance with Article 6(1)(b) of the GDPR.
4.2. User data may be stored in our customer relationship management system (“CRM System”) or in a comparable inquiry management system.
5. For your safety and ours, we collect access data and log files
5.1. Based on our legitimate interests within the meaning of Article 6(1)(f) of the GDPR, we collect data regarding each access to the server on which this service is hosted (so-called server log files). The access data includes the name of the website accessed, the file, the date and time of access, the amount of data transferred, confirmation of successful access, the browser type and version, the user’s operating system, the referring URL (the previously visited page), the IP address, and the requesting provider.
5.2. Information from the log files is stored for security reasons (e.g., to investigate cases of misuse or fraud) for a maximum of seven days and is subsequently deleted. Data that must be retained for evidentiary purposes is excluded from deletion until the relevant incident has been definitively clarified.
5.3. A backup of the web hosting database is performed every 4 weeks, overwriting the previous copy. This ensures that your data is not stored longer than necessary by our data processor.
6. To make your visit to our website even more enjoyable, we use cookies and web analytics
6.1. Cookies are pieces of information that our web server or third-party web servers transmit to users’ web browsers and that are stored there for later retrieval. Cookies can be small files or other types of information storage.
6.2. We use “session cookies,” which are stored only for the duration of your current visit to our online presence (for example, to enable navigation through your browser). A session cookie stores a randomly generated unique identification number, known as a session ID. In addition, a cookie contains information about its origin and storage period. These cookies cannot store any other data. Session cookies are deleted when you finish using our online service and, for example, log out or close your browser.
6.3. Our website offers language cookie functionality (WPML). These store the language in which you wish to view the website. If you navigate to one of the subpages, this cookie again specifies the language in which the subpage should be displayed to you.
6.4. Within the scope of this privacy policy, users are informed about the use of cookies in the context of pseudonymized reach measurement.
6.5. If users do not wish to have cookies stored on their computer, they are asked to deactivate the corresponding option in their browser’s system settings. Stored cookies can be deleted in the browser’s system settings. Disabling cookies may result in functional limitations of this online offering.
6.6. You can object to the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/) as well as on the U.S. website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).
6.7. You may modify your cookie consent at any time in our Cookie Policy.
7. To best serve you and tailor our offerings to your needs, we use Google Analytics
7.1. Based on our legitimate interests (i.e., our interest in the analysis, optimization, and commercial operation of our online offering within the meaning of Article 6(1)(f) of the GDPR), we use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie regarding users’ use of the online offering is generally transmitted to a Google server in the U.S. and stored there.
7.2. Google is certified under the Privacy Shield Agreement and thus provides a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
7.3. Google will use this information on our behalf to evaluate users’ use of our online offering, to compile reports on activities within this online offering, and to provide us with other services related to the use of this online offering and Internet usage. Pseudonymized user profiles may be created from the processed data.
7.4. We use Google Analytics to display ads published through Google’s advertising services and those of its partners only to users who have also shown interest in our online offering or who exhibit certain characteristics (e.g., interests in specific topics or specific products based on the websites visited) that we transmit to Google (so-called “Remarketing” or “Google Analytics Audiences”). With the help of remarketing audiences, we also want to ensure that our ads match users’ potential interests and are not intrusive.
7.5. We use Google Analytics only with IP anonymization enabled. This means that users’ IP addresses are truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the U.S. and shortened there.
7.6. The IP address transmitted by the user’s browser will not be combined with other Google data. Users can prevent the storage of cookies by adjusting their browser settings accordingly; they can also prevent Google from collecting the data generated by the cookie and related to their use of the online service, as well as the processing of this data by Google, by downloading and installing the browser add-on available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
7.7. You can find more information about Google’s use of data, as well as settings and opt-out options, on Google’s websites: https://www.google.com/intl/de/policies/privacy/partners (“How Google uses data when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads (“Manage the information Google uses to show you ads”).
8. Always up to date with Google's remarketing and retargeting services
8.1. Sobre la base de nuestros intereses legítimos (es decir, interés en el análisis, optimización y explotación económica de nuestra oferta en línea en el sentido del art. 6, apdo. 1, letra f) del RGPD), utilizamos los servicios de marketing y remarketing (denominados “Google-Marketing-Services”) de Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, EE. UU. (“Google”).
8.2. Google está certificado conforme al acuerdo Privacy Shield y ofrece así una garantía de cumplimiento del derecho europeo en materia de protección de datos (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
8.3. Los Google-Marketing-Services nos permiten mostrar anuncios publicitarios para y en nuestro sitio web de manera más específica, con el fin de presentar a los usuarios únicamente anuncios que potencialmente se ajusten a sus intereses. Si, por ejemplo, a un usuario se le muestran anuncios de productos por los que se ha interesado en otros sitios web, esto se denomina “remarketing”. Para estos fines, cuando se accede a nuestro sitio web y a otros sitios web en los que están activos los Google-Marketing-Services, Google ejecuta directamente un código de Google e integra en el sitio web las denominadas etiquetas de (re)marketing (gráficos invisibles o código, también denominados “Web Beacons”). Con su ayuda, se almacena en el dispositivo del usuario una cookie individual, es decir, un pequeño archivo (también pueden utilizarse tecnologías comparables en lugar de cookies). Las cookies pueden establecerse desde diferentes dominios, entre otros google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com o googleadservices.com. En este archivo se registra qué sitios web ha visitado el usuario, por qué contenidos se ha interesado y qué ofertas ha hecho clic, así como información técnica sobre el navegador y el sistema operativo, páginas de referencia, hora de la visita y otros datos sobre el uso de la oferta en línea. También se registra la dirección IP de los usuarios, aunque en el marco de Google Analytics indicamos que la dirección IP se acorta dentro de los Estados miembros de la Unión Europea o en otros Estados contratantes del Acuerdo sobre el Espacio Económico Europeo y solo en casos excepcionales se transmite íntegramente a un servidor de Google en EE. UU. y se acorta allí. La dirección IP no se combina con datos del usuario dentro de otros servicios de Google. La información mencionada anteriormente puede ser combinada por Google con información procedente de otras fuentes. Si el usuario visita posteriormente otros sitios web, pueden mostrársele anuncios adaptados a sus intereses.
8.4. Los datos de los usuarios se tratan de forma pseudonimizada en el marco de los Google-Marketing-Services. Es decir, Google no almacena ni trata, por ejemplo, el nombre o la dirección de correo electrónico de los usuarios, sino que trata los datos relevantes relacionados con cookies dentro de perfiles de usuario pseudonimizados. Desde la perspectiva de Google, los anuncios no se gestionan ni muestran para una persona identificada de forma concreta, sino para el titular de la cookie, independientemente de quién sea dicho titular. Esto no se aplica si un usuario ha permitido expresamente a Google tratar los datos sin esta pseudonimización. La información recopilada por los Google-Marketing-Services sobre los usuarios se transmite a Google y se almacena en los servidores de Google en EE. UU.
8.5. Entre los Google-Marketing-Services que utilizamos se encuentra, entre otros, el programa de publicidad en línea “Google AdWords”. En el caso de Google AdWords, cada cliente de AdWords recibe una “cookie de conversión” diferente. Por tanto, las cookies no pueden rastrearse a través de los sitios web de los clientes de AdWords. La información obtenida mediante la cookie se utiliza para elaborar estadísticas de conversión para los clientes de AdWords que han optado por el seguimiento de conversiones. Los clientes de AdWords conocen el número total de usuarios que han hecho clic en su anuncio y han sido redirigidos a una página etiquetada con una etiqueta de seguimiento de conversiones. Sin embargo, no reciben información que permita identificar personalmente a los usuarios.
8.6. Podemos integrar anuncios publicitarios de terceros sobre la base del servicio Google-Marketing “DoubleClick”. DoubleClick utiliza cookies que permiten a Google y a sus sitios web asociados mostrar anuncios basados en las visitas de los usuarios a este sitio web u otros sitios web en Internet.
8.7. Asimismo, podemos utilizar el servicio “Google Optimizer”. Google Optimizer nos permite analizar, en el marco de las denominadas pruebas “A/B”, cómo afectan diferentes cambios de un sitio web (por ejemplo, modificaciones en los campos de entrada, el diseño, etc.). Para estos fines de prueba se almacenan cookies en los dispositivos de los usuarios. Solo se tratan datos pseudonimizados de los usuarios.
8.8. Además, podemos utilizar el “Google Tag Manager” para integrar y gestionar los servicios de análisis y marketing de Google en nuestro sitio web.
8.9. Puede encontrar más información sobre el uso de datos con fines de marketing por parte de Google en la página de resumen: https://www.google.com/policies/technologies/ads; la política de privacidad de Google puede consultarse en https://www.google.com/policies/privacy.
8.10. Si desea oponerse a la publicidad basada en intereses a través de los Google-Marketing-Services, puede utilizar las opciones de configuración y exclusión ofrecidas por Google: http://www.google.com/ads/preferences.
9. A Window to the World – Outbrain
9.1. Based on our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6 para. 1 lit. f GDPR), we use cookie technology from the provider Outbrain UK Ltd. ("Outbrain").
9.2. Outbrain is used to show you content that may be of interest to you on other third-party websites. Our aim is to improve the quality of your Internet experience and increase the number of users of our offering.
9.3. Outbrain UK Ltd. works exclusively with pseudonymized data. This means that your personal data is not processed.
9.4. You can find information about Outbrain's data protection at http://outbrain.com/legal/privacy. There you can also opt out if you wish.
9.5. If you want to activate or deactivate Outbrain on this website, you can do so in the cookie preferences in your browser settings.
10. Industry-specific analysis using Salesviewer
10.1. Based on our legitimate interests (i.e., our interest in the analysis, optimization, and commercial operation of our online offering within the meaning of Article 6(1)(f) of the GDPR), we use the web analytics and optimization tool provided by SalesViewer.
10.2. SalesViewer is a third-party provider, SalesViewer GmbH, Nikolaistr. 2, 44866 Bochum, Germany.
10.3. SalesViewer uses a JavaScript-based code to collect data related to companies and their usage. The data collected via this technology is encrypted using a one-way, non-reversible function (known as hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website.
10.4. You may object to the collection and storage of data at any time with future effect by clicking the following link https://www.salesviewer.com/opt-out, to prevent future collection by SalesViewer® on this website. In this case, an opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you will need to click this link again.
11. With AppNexus, every ad is always up to date
11.1. Based on our legitimate interests (i.e., interest in the analysis, optimization, and economic exploitation of our online offering within the meaning of Art. 6 para. 1 lit. f GDPR), we use the web analysis and optimization tool of the AppNexus service,
. 11.2. AppNexus is a third-party provider, AppNexus Inc., 28 W 23rd Street, 4th Floor, New York, NY, 10010, USA,
11.3. The AppNexus application offers the possibility of optimizing your advertising space in real time, displaying contextual advertising, and applying various techniques to use your advertising budget as efficiently as possible. For you as a customer, this means that more relevant content can be displayed, that advertising is free of malware or other harmful applications, and that you can access the desired content without interruption.
11.4. According to its own statements, AppNexus does not collect personal data, but only platform-based information such as browser type, cookie information, operating system, etc.
11.5. All information regarding AppNexus and its privacy policy can be found at: https://www.appnexus.com/en/company/platform-privacy-policy-de1
11.6. AppNexus Inc. has adhered to the Privacy Shield agreement:
https://www.privacyshield.gov/participant?id=a2zt0000000GnlTAAS&status=Active
11.7. If you do not wish to use AppNexus' optimized ads, you can find the Opt-Out option here : https://www.appnexus.com/en/company/platform-privacy-policy-de1
12. With Sizmek, always see the relevant ad
12.1. Based on our legitimate interests (i.e., interest in the analysis, optimization, and economic exploitation of our online offering within the meaning of Art. 6 para. 1 lit. f) GDPR), we use the web analysis and optimization tool of the service provider Sizmek Technologies, Inc.
12.2. Sizmek is a third-party provider, Sizmek Technologies, Inc., 401 Park Avenue S, 10016 New York City / USA
12.3. We use Sizmek, which allows us to present you with relevant and targeted advertising material and advertisements, including from third-party providers, based on your interests and usage behavior on our website.
12.4. We also use Sizmek to measure the success of our advertisements (e.g., interaction or click on an advertisement) and evaluate them statistically. To do this, cookies and similar technologies (e.g., pixels and statistical device identifiers) are used on the device you use to visit our website in order to analyze and evaluate your usage behavior (e.g., clicks) and interaction with advertisements.
12.5. The data collected includes non-personal usage data (e.g., clicks on advertisements, websites, time and duration of visit) and non-personal browser data (e.g., language settings, screen resolution), which does not allow you to be personally identified.
12.6. Sizmek's privacy policy can be found at:
https://www.sizmek.com/privacy-policy-de/
12.7. Sizmek's Terms and Conditions can be found at the following link: https://www.sizmek.com/terms-use/
12.8. Sizmek Technologies, Inc. is also a certified member of the Privacy Shield agreement and thus offers a guarantee that it works in accordance with the GDPR https://www.privacyshield.gov/participant?id=a2zt0000000GnB8AAK&status=Active
12.9. If you do not wish to support us in optimizing the website for you, you can opt out at: https://www.sizmek.com/privacy-policy-de/.
13. Contact us via Live Chat Inc
13.1. On the basis of our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6 para. 1 lit. f) GDPR) and in order to offer you multiple contact options, we use the software of the third party Live Chat Inc., One International Place, Suite 1400 Boston, Massachusetts 02110-2619, United States of America.
13.2. Live Chat Inc. is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L16xAAC&status=Active).
13.3. In order to offer you the fastest and best possible access to our services, we provide you with this means of communication. However, the servers of Live Chat Inc. are located in the USA.
13.4. The Terms and Conditions of Live Chat Inc. can be found at the following link: https://www.livechatinc.com/terms-and-conditions/
13.5. Live Chat Inc. also provides a detailed security description at: https://www.livechatinc.com/kb/livechat-security-and-data-storage/
13.6. The privacy policy can be found at: https://www.livechatinc.com/gdpr-compliance/
14. With Hotjar, we can tailor our website exactly to your liking
14.1. Based on our legitimate interests (i.e., interest in the analysis, optimization, and economic exploitation of our online offering within the meaning of Art. 6 para. 1 lit. f) GDPR), we use the web analysis and optimization tool of the Hotjar service,
. 14.2. Hotjar is a third-party provider, Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe.
14.3. With the help of Hotjar, movements on the web pages can be analyzed. Hotjar generates so-called heatmaps and allows us to design the website in such a way that you can find all buttons and information in the right place.
14.4. Technical data such as the selected language, system, screen resolution, and browser type are collected and evaluated statistically and anonymously.
14.5. With Hotjar, we can obtain direct feedback from website users. This provides us with valuable information for further improving the design of our websites for our customers.
14.6. The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/legal/policies/privacy
14.7. The Terms and Conditions of Hotjar Ltd. can be found at the following link: https://www.hotjar.com/legal/policies/terms-of-service
14.8. If you do not wish to support us in optimizing the website for you, you can opt out at: https://www.hotjar.com/opt-out.
15. Manage collaborations with easy.tracking
15.1. Based on our legitimate interests (i.e., interest in the analysis, optimization, and economic exploitation of our online offering within the meaning of Art. 6(1)(f) GDPR), we use the services of EASY Marketing GmbH, Asselner Hellweg 124, 44319 Dortmund.
15.2. Easy.tracking stores cookies in the user's browser for the correct attribution of sales and/or leads.
15.3. "TRS" identifies database records containing contact point data. This allows easy.marketing to read a unique 24-character code that refers to the partner's website. This makes it possible to track the user's origin back to the website of a Pfando's partner.
15.4. A backup cookie "TRSCJ" stores basic contact point data for subsequent visits.
15.5. If you do not wish to support our partners' tracking, you can set your opt-out at: https://pvn.pfando.de/privacy-optout.do
15.6. You can access the information stored so far at: https://pvn.pfando.de/privacy-mydata.do
16. With Bing Universal Event Tracking, find everything
16.1. To tailor our marketing activities, data is collected and stored on our website using Microsoft Bing Ads technologies, which are used to create pseudonymized user profiles. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service allows us to track users’ activities on our website when they have accessed it via Bing Ads. If you access our website via one of these ads, a cookie will be installed on your computer. Our website contains a Bing UET tag.
This is a code that, in combination with the cookie, stores non-personal data about website usage. No information about your identity is collected.
16.2. The collected information is transmitted to Microsoft servers in the U.S. and stored there for a maximum period of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data, by disabling the installation of cookies. However, this may limit the functionality of the website.
16.3. Under certain circumstances, Microsoft may track your usage behavior across various electronic devices using so-called Cross-Device Tracking and, in this way, display personalized advertising on or within Microsoft websites and applications. You can disable this behavior at http://choice.microsoft.com/de-de/opt-out.
16.4. You can find more information about Bing analytics services on the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/de/53056/2). You can find more information about data protection at Microsoft and Bing in the Microsoft Privacy Statement (https://privacy.microsoft.com/de-de/privacystatement).
17. Ads tailored to you with Advanced Store
17.1. In order to offer our customers the most interesting and relevant browsing experience possible, we use ad4mat technology from advanced store GmbH, Alte Jakobstr. 79/80, 10179 Berlin, on the basis of Art. 6(1)(f) of the GDPR.
17.2. Ad4mat collects pseudonymized information and data about user browsing behavior via cookies in order to create browsing behavior analyses using a specific algorithm.
17.3. This cookie is used exclusively to optimize the online presence and does not allow the user to be identified. advanced store GmbH has adhered to the European industry standard for online behavioral advertising (EDAA).
17.4. Further information and preference management can be found at http://www.youronlinechoices.com/de/.
17.5. If you wish to object to the use of pseudonymized cookie identifiers and the corresponding analysis of your browsing behavior, you can do so at https://www.ad4mat.com/de/adchoices/.
17.6. You can also find further information and the privacy policy of advanced store GmbH at https://www.advanced-store.com/de/datenschutz/.
18. Facebook, Custom Audiences, and Facebook marketing services
18.1. Dentro de nuestra oferta en línea se utiliza, sobre la base de nuestros intereses legítimos en el análisis, optimización y explotación económica de nuestra oferta en línea, y con estos fines, el denominado “Facebook-Pixel” de la red social Facebook, operada por Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, EE. UU., o, si usted reside en la UE, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublín 2, Irlanda (“Facebook”).
18.2. Facebook está certificado conforme al acuerdo Privacy Shield y ofrece así una garantía de cumplimiento del derecho europeo en materia de protección de datos (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
18.3. Con la ayuda del Facebook-Pixel, Facebook puede, por un lado, determinar los visitantes de nuestra oferta en línea como grupo objetivo para la visualización de anuncios (denominados “Facebook-Ads”). En consecuencia, utilizamos el Facebook-Pixel para mostrar los Facebook-Ads publicados por nosotros únicamente a aquellos usuarios de Facebook que también hayan mostrado interés en nuestra oferta en línea o que presenten determinadas características (por ejemplo, intereses en determinados temas o productos determinados en función de los sitios web visitados) que transmitimos a Facebook (denominadas “Custom Audiences”). Con la ayuda del Facebook-Pixel también queremos asegurarnos de que nuestros Facebook-Ads se correspondan con el interés potencial de los usuarios y no resulten molestos. Además, mediante el Facebook-Pixel podemos analizar la eficacia de los anuncios de Facebook con fines estadísticos y de investigación de mercado, comprobando si los usuarios han sido redirigidos a nuestro sitio web tras hacer clic en un anuncio de Facebook (denominado “conversión”).
18.4. El Facebook-Pixel es integrado directamente por Facebook al acceder a nuestras páginas web y puede almacenar en su dispositivo una denominada cookie, es decir, un pequeño archivo. Si posteriormente inicia sesión en Facebook o visita Facebook estando conectado, la visita a nuestra oferta en línea se registrará en su perfil. Los datos recopilados sobre usted son anónimos para nosotros, es decir, no nos permiten sacar conclusiones sobre la identidad de los usuarios. No obstante, los datos son almacenados y tratados por Facebook, de modo que es posible una conexión con el perfil de usuario correspondiente y pueden ser utilizados por Facebook para sus propios fines de investigación de mercado y publicidad. Si transmitimos datos a Facebook con fines de comparación, estos se cifran localmente en el navegador y solo después se envían a Facebook a través de una conexión https segura. Esto se realiza exclusivamente con el fin de establecer una comparación con los datos igualmente cifrados por Facebook.
18.5. El tratamiento de datos por parte de Facebook se realiza en el marco de la política de uso de datos de Facebook. En consecuencia, encontrará información general sobre la visualización de Facebook-Ads en la política de uso de datos de Facebook: https://www.facebook.com/policy.php. Puede obtener información específica y detalles sobre el Facebook-Pixel y su funcionamiento en el área de ayuda de Facebook: https://www.facebook.com/business/help/651294705016616.
18.6. Puede oponerse al uso de sus datos para la visualización de Facebook-Ads. Para configurar qué tipos de anuncios se le muestran dentro de Facebook, puede acceder a la página creada por Facebook y seguir las instrucciones sobre la configuración de la publicidad basada en el uso: https://www.facebook.com/settings?tab=ads. La configuración se realiza de forma independiente de la plataforma, es decir, se aplica a todos los dispositivos, como ordenadores de sobremesa o dispositivos móviles.
18.7. Para impedir la recopilación de sus datos mediante el Facebook-Pixel en nuestro sitio web, haga clic en el siguiente enlace: Aviso de Facebook Opt-Out: Si hace clic en el enlace, se almacenará una cookie de exclusión (“Opt-Out”) en su dispositivo. Si elimina las cookies en este navegador, deberá volver a hacer clic en el enlace. Además, la exclusión solo se aplica dentro del navegador que esté utilizando y únicamente dentro de nuestro dominio web en el que se haya hecho clic en el enlace.
Para impedir la recopilación de sus datos mediante el Facebook-Pixel en nuestro sitio web, haga clic en el siguiente enlace:
Establecer cookie de Facebook Opt-Out
Aviso de Facebook Opt-Out: Si hace clic en el enlace, se almacenará una cookie de exclusión (“Opt-Out”) en su dispositivo.
18.8. Asimismo, puede oponerse al uso de cookies destinadas a la medición de alcance y fines publicitarios a través de la página de desactivación de la iniciativa de publicidad en red (http://optout.networkadvertising.org/) y además en el sitio web estadounidense (http://www.aboutads.info/choices) o en el sitio web europeo (http://www.youronlinechoices.com/uk/your-ad-choices/).
19. RTBLAB
19.1 RTBLAB. Our website uses the rtbLab analysis service. The provider is EASYmedia GmbH, Löhner Straße 12d, 44652 Herne, Germany. The data can be used to create usage profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of your Internet browser. Cookies enable your browser to be recognized. The data collected using rtbLab technologies will not be used without the express consent of the data subject to personally identify visitors to our website and will not be combined with personal data about the pseudonym holder. rtbLab cookies remain on your device until you delete them. The storage of rtbLab cookies is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising. You can object to the collection and storage of data at any time with future effect. To object to the collection and storage of your visitor data for the future, you can obtain an rtbLab opt-out cookie at the following link, which will prevent rtbLab from collecting and storing data from your browser in the future: login.rtbmarket.com/index/optout. This will set an rtbLab opt-out cookie. Do not delete this cookie as long as you wish to maintain your objection.
19.2 RTBLAB RETARGETING. Our websites use rtbLab functions. The provider is EASYmedia GmbH, Löhner Straße 12d, 44652 Herne, Germany. This function serves to display interest-based advertisements to website visitors. The website visitor's browser stores so-called "cookies," text files that are saved on their computer and enable the visitor to be recognized. Advertisements relating to content that the visitor has previously viewed on websites that use the rtbLab retargeting function may be displayed on these pages. If you have given your consent, rtbLab links your web and app browsing history to your device for this purpose.
You can object to the collection and storage of data at any time with future effect. To object to the collection and storage of your visitor data for the future, you can obtain an opt-out cookie from rtbLab at the following link, which will prevent rtbLab from collecting and storing data from your browser in the future: login.rtbmarket.com/index/optout.
This will set an opt-out cookie from rtbLab. Do not delete this cookie as long as you wish to maintain your objection.
The collection of data is based on Art. 6 para. 1 lit. f) GDPR. The legitimate interest is derived from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.
20. Let’s Chat on WhatsApp
20.1. To offer our customers and interested parties an additional means of communication, we provide contact via the WhatsApp messaging service. We use WhatsApp on the basis of our legitimate interests in fast and efficient communication and in meeting the needs of our contacts in relation to communication via messaging services in accordance with Art. 6(1)(f) of the GDPR.
20.2. If you wish to communicate with us via WhatsApp, please note the following information regarding the functioning, encryption, risks of WhatsApp, the use of metadata within the Facebook group of companies, and your options for objection.
You are not obliged to use WhatsApp and can contact us by alternative means, e.g., by telephone or email. Please use the contact details provided by us or those listed on our website.
20.3. WhatsApp (WhatsApp Inc., WhatsApp Legal, 1601 Willow Road, Menlo Park, California 94025, USA) is a US service, which means that data you send to us via WhatsApp may first be transmitted to WhatsApp in the US before being forwarded to us.
20.4. However, WhatsApp is certified under the Privacy Shield agreement and therefore guarantees compliance with European and Swiss data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TSnwAAG&status=Active).
20.5. WhatsApp also guarantees that the content of communications (i.e., the content of your message and any attached images) is end-to-end encrypted. This means that the content of messages is not accessible, even to WhatsApp. You should always use a current version of WhatsApp to ensure that the content of messages is encrypted.
20.6. However, we would like to inform you as our contact person, in particular as a customer or interested party, that although WhatsApp cannot see the content, it can know what and when the contact persons communicate with us, as well as technical information about the device used by the contact person and, depending on the device settings, also location information (so-called metadata). Except for encrypted content, it is possible to transfer data from the communication partners within the Facebook group of companies, in particular for the purpose of optimizing the respective services and for security purposes.
20.7. Furthermore, communication partners must assume, at least as long as they have not objected to this, that the data processed by WhatsApp may be used for marketing purposes or to display personalized advertising to users.
20.8. Further information on the purpose, type, and scope of WhatsApp's processing of your data, as well as your rights and settings options for protecting your privacy, can be found in WhatsApp's privacy policy: https://www.whatsapp.com/legal/.
20.9. You can object to communication with us via WhatsApp at any time. If you subscribe to messages (also known as "broadcasts") via WhatsApp, you can delete our corresponding phone number from your contacts and request that we delete your contact from our directory. In the case of individual inquiries or ongoing communications, you can also request that we discontinue communication via WhatsApp.
20.10. In the case of communication via WhatsApp, we delete WhatsApp messages as soon as we can assume that any user inquiries have been answered, no reference to a previous conversation is expected, and there are no legal retention obligations that prevent their deletion.
20.11. Deletion on the devices we use takes place within 30 days.
20.12. We also inform you that we do not pass on the contact details you have provided to us to WhatsApp without your consent (e.g., through contact initiated by us with you via WhatsApp).
20.13. Finally, we would like to inform you that, for security reasons, we reserve the right not to respond to inquiries via WhatsApp. This may be the case, for example, when certain contractual details require special confidentiality or when a response via the messaging service does not meet formal requirements. In such cases, we will refer you to more appropriate communication channels.
21. Snapchat
21.1 Our website uses the tracking tag of the social network Snapchat, operated by Snap Inc., 63 Market Street, Venice, CA 90291, USA. Snapchat is certified under the EU-U.S. Privacy Shield. Data processing by Snap Inc. is carried out within the framework of Snapchat's privacy policy. Information on data use can be found at: https://www.snap.com/de-DE/privacy/privacy-by-product/. Information about the Snapchat tag can be found in the Snapchat help area: https://businesshelp.snapchat.com/en-US/a/snap-pixel-about.
21.2 Purpose of data processing: The Snapchat pixel is used for analysis, optimization, and economic exploitation purposes.
With the help of the Snapchat pixel, Snap Inc. can identify visitors to our website as a target group for the display of advertisements. We use the Snapchat tag to show the Snapchat advertisements published by us only to those Snapchat users who have also shown interest in our online offering or who have certain characteristics that we transmit to Snapchat (Custom Audiences).
With the Snapchat tag, we also want to ensure that our Snapchat ads match the interests of users. In addition, we measure the effectiveness of Snapchat ads.
21.3 Legal basis for data processing: The legal basis for the processing of personal data through the use of the Snapchat pixel is Art. 6 (1) (f) GDPR, i.e., a legitimate interest on our part. Our legitimate interest lies specifically in the analysis, optimization, and economic exploitation of our website and our online offerings.
21.4 Possibility of objection and deletion / Opt-Out: You can object to the collection by the Snapchat pixel and the use of your data for the display of Snapchat ads. To configure which types of ads are shown to you within Snapchat, you can use the function available in the Snapchat app. You can also object to the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative's opt-out page (http://optout.networkadvertising.org/) and also on the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).
22. You'll love our newsletters
22.1. We would like to briefly inform you about the subscription, dispatch, and statistical evaluation process, as well as your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedure described.
22.2. Newsletter content: We send newsletters, emails, and other electronic notifications with the latest information about Pfando or our offers (hereinafter referred to as "newsletter") only with your consent or legal authorization. Insofar as the contents of the newsletter are specifically described in the context of the subscription, these shall be decisive for the consent of the users. Otherwise, our newsletters contain information about our products, offers, promotions, and our company.
22.3. Double opt-in and registration: Subscription to our newsletter is carried out using a procedure known as double opt-in. This means that after subscribing, you will receive an email asking you to confirm your subscription. This confirmation is necessary to prevent someone from subscribing with someone else's email address. Newsletter subscriptions are logged in order to be able to prove the subscription process in accordance with legal requirements. This includes storing the time of subscription and confirmation, as well as the IP address.
22.4. We use Newsletter2Go as our newsletter software. Your data is transmitted to Newsletter2Go GmbH. Newsletter2Go is a certified German provider, selected in accordance with the requirements of the GDPR and the German Federal Data Protection Act. Further information can be found at: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
22.5. In addition, according to its own information, the mailing service provider may use this data in pseudonymized form, i.e., without assignment to a user, to optimize or improve its own services. However, the mailing service provider does not use the data of our newsletter subscribers to contact them directly or to pass it on to third parties.
22.6. Subscription data: To subscribe to the newsletter, simply enter your email address. However, in order to address you personally, we also ask you to provide us with your name.
22.7. Our newsletters contain a so-called "web beacon," i.e., a pixel-sized file that is retrieved from the mailing service provider's server when the newsletter is opened. During this retrieval, technical information is collected, such as information about your browser and system, as well as your IP address and the time of retrieval. This information is used for the technical improvement of the services based on technical data or target groups and their reading behavior based on access locations (which can be determined by the IP address) or access times. Statistical evaluations also include determining whether newsletters are opened, when they are opened, and which links are clicked. Although this information can be technically assigned to individual newsletter recipients, it is not our goal or that of the mailing service provider to observe individual users. Rather, the evaluations serve to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
22.8. The use of the mailing service provider, the performance of statistical evaluations and analyses, and the recording of the subscription process are carried out on the basis of our legitimate interests pursuant to Art. 6 (1) (f) GDPR. Our interest lies in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of our users.
22.9. Cancellation/revocation – You can cancel your subscription to our newsletter at any time, i.e., revoke your consent. This simultaneously terminates your consent to the mailing via the service provider and to statistical analysis. Unfortunately, it is not possible to separately revoke the sending by the service provider or the statistical analysis. You will find a link to unsubscribe from the newsletter at the end of each newsletter. If users have only subscribed to the newsletter and have unsubscribed, their personal data will be deleted.
23. Spoteffects
Our website uses xad spoteffect from the provider XAD spoteffects GmbH Saarstr. 7 80797 Munich, as well as the open source web analysis tool Piwik to improve the website and measure the success of television advertising.
Piwik uses cookies to recognize visitors. A visitor cookie is set for a period of 13 months. Alternatively, visitors can also be recognized by the tracker using heuristics. In this case, data from the last 31 days is analyzed for matching visitors.
IP addresses are shortened and stored in encrypted form (hash), so that it is not possible to identify households or individuals.
To prevent Piwik from collecting your data on our website, click on the following link: http://trck.spoteffects.net/analytics/index_siteid773.php?module=CoreAdminHome&action=optOut&language=de and uncheck the box.
24. Nimbata
On our website, we use the cloud-based call tracking solution Nimbata from the provider Nimbata LLC (6 Liberty Square, Boston, MA 02109, USA). Nimbata helps us determine which marketing campaigns generate calls to our company.
By using cookies, Nimbata assigns users and interactions specific tracking numbers that allow us to identify the source of incoming calls. In this context, your IP address, device information, and assigned tracking ID are processed and, if applicable, linked to data from our marketing campaigns. The installation of cookies and the processing of your personal data in this context is based on your consent in accordance with Art. 6 (1) (a) GDPR.
You can find more information about data protection at Nimbata at https://www.nimbata.com/privacy-policy.
25. Pfando—his new employer?!
25.1. PFANDO SPN, S.L. posts job openings on this website. As a user of the website, you can apply for specific job openings or submit an unsolicited application. You also have the option to join Pfando’s talent network.
In the event of a successful application, Pfando will retain your data for the duration of the employment relationship and delete it no later than six months after its termination. Otherwise, the data you have provided will be processed exclusively for the purposes of the selection process and will be deleted within six months of the end of the selection process.
The legal basis for processing is Art. 6(1)(b) and Art. 88 of the GDPR, § 26 BDSG (new).
You have the right to revoke your consent to the processing of personal data at any time or to object to the processing of data that is not based on consent. You can exercise your right of revocation or objection in particular by sending an email to datenschutz@pfando.de. In this case, all personal data stored by Pfando in connection with your contact will be deleted.
Your right to object does not apply, in principle, to data that the company needs in order to fulfill a contract or take pre-contractual measures. However, you may have other rights under which you can request the deletion of your data.
Data collection during the application process
- Treatment (required field)
- First and last name (required field)
- Email address (required field)
- Phone number
- Application documentation (e.g., cover letter, resume (required), certificates, photograph)
- [- where applicable, detailed information on training, qualifications]
25.2. Processing of registration data.
When you access the provider's website, your Internet browser automatically transmits certain data to the provider's server for technical reasons. The following data is collected separately from any other data you may transmit to the provider and is used for the purposes indicated above:
Data collection (usage data)
- Name of the website consulted or URL,
- Date and time of the consultation,
- Access status / HTTP status code,
- Amount of data transferred in each case,
- Website from which the request originates,
- Browser software and version,
- Operating system and version,
- IP address (anonymized, last 3 digits shortened),
- Randomly generated key number from the cookie or session.
If data is stored in log files, usage data will be deleted after 7 days at the latest. Additional storage is possible in accordance with data protection regulations. In this case, IP addresses will be deleted or anonymized so that it is no longer possible to assign the website query to your computer.
The legal basis for the storage of data and log files is Article 6(1)(f) of the GDPR in conjunction with § 15 TMG.
The collection of data for the provision of the website and the storage of data in log files are essential for the operation of the website. Consequently, the user has no possibility of objection. However, you can exercise your right of objection through automated procedures using technical specifications, such as anonymizing your IP address through VPN providers.
For the collection of usage data for reach measurement purposes, the following section on the use of cookies by the provider for web analysis applies.
26. Integration of third-party services and content
26.1. We use cookies within our online offering on the basis of our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6 para. 1 lit. f) GDPR), we use content or services from third parties to integrate their content and services, such as videos or fonts (hereinafter collectively referred to as "content").
26.2. This always presupposes that the third-party providers of this content receive the IP address of the users, as without the IP address they would not be able to send the content to your browser. The IP address is therefore necessary for the presentation of this content. We endeavor to use only content whose respective providers use the IP address exclusively for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Pixel tags can be used to evaluate information such as visitor traffic on the pages of this website. Pseudonymized information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring pages, time of visit, and other data about the use of our online offering, and may also be linked to information from other sources.
26.3. The following overview provides an overview of third-party providers and their content, along with links to their privacy policies, which contain additional information on data processing and, in some cases, opt-out options:
26.4. External fonts from Google, Inc., https://www.google.com/fonts ("Google Fonts"). Google Fonts are integrated by sending a request to the Google server (usually in the US). Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
26.5. Maps from the "Google Maps" service provided by the third party Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
26.6. External code from the JavaScript framework "jQuery", provided by the third party jQuery Foundation, https://jquery.org.
27. Retention and Deletion of Your Personal Data
27.1. The data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no legal retention obligations preventing its deletion. If user data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to user data that must be retained for commercial or tax reasons.
27.2. In accordance with legal provisions, data is retained for 6 years in accordance with § 257, para. 1, of the HGB (commercial books, inventories, opening balance sheets, annual accounts, business letters, accounting vouchers, etc.) and for 10 years in accordance with § 147, para. 1, of the AO (books, records, status reports, accounting vouchers, business and commercial letters, documents relevant for taxation, etc.).
28. You have the following rights regarding data protection
28.1. Users have the right (Art. 15 GDPR) to request information free of charge about whether we have collected and stored personal data.
You have the right to receive information about which personal data is used and, in accordance with § 34 BDSG, to request a copy of the personal data. However, the right of access may be restricted in accordance with § 34 BDSG.
28.2. In addition, users have the right (Art. 16 GDPR) to have inaccurate data corrected, to restrict processing (Art. 18 GDPR) and to have their personal data deleted (Art. 17 GDPR). The right to erasure may be restricted in accordance with § 35 BDSG.
28.3. To assert your rights, you have the right to data portability (Art. 20 GDPR).
If you believe that your data is being processed unlawfully, you can request an automatically generated list of your personal data and designate the recipient who should receive it in order to lodge a complaint with the competent supervisory authority.
28.4. Users may also revoke their consent, in principle with effect for the future.
29. You can contact the competent authority responsible for us as follows
The State Commissioner for Data Protection and Freedom of Information in Baden-Württemberg
Lautenschlagerstraße 20
70173 Stuttgart
Phone: 07 11/61 55 41-0
Email: poststelle@lfdi.bwl.de
30. You may exercise your right to object at any time
30.1. In certain circumstances, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation or when personal data is used for direct marketing purposes, and we may be required to stop processing your personal data.
In addition, you have the right to object at any time to the processing of personal data concerning you for direct marketing purposes. This also applies to profiling insofar as it is related to such direct marketing. In this case, the personal data will no longer be processed by us for these purposes.
To exercise your rights listed above, please send us an email at
rgpd@pfando.es,
or contact us by mail at
PFANDO SPN, S.L.
Paseo de la Castellana 40, 8th floor
28046 Madrid
Spain
Subject: My information
31. Changes to the Privacy Policy
31.1. We reserve the right to supplement or amend the privacy policy at any time to adapt it to changes in the legal situation or in data processing, as well as to the introduction of new technologies. However, this only applies to statements relating to data processing. Insofar as user consent is required or parts of the privacy policy contain provisions of the contract with customers, changes will only be made with your consent.
31.2. We will publish changes at www.pfando.de and/or inform you directly accordingly (e.g., by email).